Core Service Rules for Product Returns
Product return services are designed to protect the legitimate consumption rights and interests of users under standardized service specifications. For all items that meet the intact preservation standards and do not affect secondary circulation, users may put forward return demands through official service channels. Our service team will adopt a prudent verification mechanism to screen and examine all application contents, and strive to provide reasonable and proper service solutions for eligible demands. For items that fail to meet the return acceptance standards due to various objective factors, we will give corresponding explanatory instructions according to actual circumstances. All service implementations will be carried out within the scope of internal service norms to ensure the rationality and standardization of service processing.
Return time: Within 30 days after receiving the items.
We will refund as soon as we see normal logistics.